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Privacy Policy for 9ijakids.com (Operated by Lorem Excelleniam Services)

Effective Date: 23/04/2025

1. Introduction

Welcome to 9ijakids.com, a fun learning brand operated by Lorem Excelleniam Services (“we,” “us,” or “our”). We are committed to providing engaging educational content for Nigerian children and students, including interactive quizzes delivered via WhatsApp.

Your privacy, and especially the privacy of the children using our services, is very important to us. This Privacy Policy explains what information we collect when you visit our website or use our WhatsApp quiz service, how we use, store, and share that information, and your rights regarding your data.

By using our website or participating in our WhatsApp quiz, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you interact with us:

  • Information Collected via WhatsApp Quiz:

    • Phone Number: The WhatsApp phone number used to interact with our quiz service. This is necessary to deliver quiz content and receive responses via the WhatsApp platform.
    • Quiz Responses: The answers and inputs you provide during the quiz.
    • Quiz Progress: Information about your progress through the quiz.
    • Quiz Results & Scores: Your performance, scores, and feedback provided by the quiz.
    • Conversation Logs: Records of the messages exchanged within the WhatsApp chat related to the quiz interaction.
    • Timing Data: Information about how long is taken to answer questions or complete sections (used for scoring and analysis).

  • Information Collected via Website (9ijakids.com):

    • Usage Data: Information about how you use our website, such as pages visited, time spent on pages, links clicked. This is typically collected through cookies and similar technologies.
    • Technical Data: Information about your device and browser (e.g., IP address, browser type, operating system).
    • Information You Provide: If you contact us through our website (e.g., via a contact form or email), you may provide your name, email address, and the content of your message.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Operate the WhatsApp Quiz: This is the primary purpose. We use your phone number to send quiz questions, process your responses, calculate scores, and provide results and feedback via WhatsApp.
  • To Improve and Develop Our Services: We analyze quiz data (often in an aggregated and anonymized form) to understand how the quiz is used, identify areas for improvement, develop new quiz content, and enhance the learning experience.
  • To Communicate with You: If you contact us, we use your information to respond to your inquiries and provide support.
  • For Internal Analysis: We may use data for internal reporting and analysis related to service usage and performance.
  • To Comply with Legal Obligations: We may process your data to comply with applicable laws, regulations, or legal processes.

4. How We Store and Protect Your Information

We are committed to protecting the information we collect.

  • Storage: Data collected via the WhatsApp quiz is processed and may be stored through the WhatsApp Business Platform infrastructure. We may also store certain data (like results for analysis or contact inquiries) on our secure servers or with trusted third-party service providers who have appropriate security measures in place.
  • Security: We implement technical and organizational security measures designed to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include [mention examples, e.g., secure servers, access controls, encryption (where feasible)].
  • Data Retention: We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with our legal obligations, or for reasonable business purposes. Quiz interaction logs and results may be retained for a period to allow for analysis and service improvement, after which they are securely deleted or anonymized.

5. Sharing Your Information

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

  • With Meta (Facebook/WhatsApp): As we use the WhatsApp Business Platform to deliver our quiz service, certain information, including your phone number and conversation content related to the quiz, is processed by Meta Platforms, Inc. and its affiliates. This sharing is necessary to operate the WhatsApp service as intended. We encourage you to review Meta’s own privacy policy (available on their website) to understand how they handle data.
  • With Service Providers: We may share information with trusted third-party service providers who perform services on our behalf (e.g., hosting, data analysis). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • For Legal Reasons: We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

6. Children’s Privacy

Our services, including the WhatsApp quiz, are designed for students. Protecting the privacy of children is paramount.

  • If a user is below the age of  13, parental or guardian consent is required for them to use our services, including participation in the WhatsApp quiz.
  • Parents and guardians are responsible for ensuring their child’s use of the service complies with this policy and any applicable laws.
  • We aim to collect only the minimum information necessary to provide the quiz service.
  • Parents/guardians have the right to review the personal data collected from their child, request its deletion, and refuse to allow further collection or use of their child’s information. To exercise these rights, please contact us using the details provided below.
  • We apply principles of data protection for minors, aligning with our commitment to the Nigeria Data Protection Regulation (NDPR).

7. Your Rights

Subject to applicable Nigerian law (including the NDPR), you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data, under certain conditions.
  • Right to Withdraw Consent: Where we process your data based on your consent (or your parent/guardian’s consent for a child), you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We may need to verify your identity (or your parental/guardian relationship if the request concerns a child’s data) before processing your request.

8. Compliance with Nigeria Data Protection Regulation (NDPR)

We are committed to complying with the Nigeria Data Protection Regulation (NDPR) in our collection, use, storage, and processing of personal data of Nigerian residents.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your rights, please contact us:

Lorem Excelleniam Services (Operating 9ijakids.com) Email: privacy@9ijakids.com
Telephone: +234 9033854783
Address: 41 Ladipo Labinjo Cres, Surulere, Lagos 101241, Lagos, Nigeria