User Data Deletion Request
Effective Date: 23/04/2023
At 9ijakids.com, operated by Lorem Excelleniam Services, we respect your privacy and your rights regarding your personal data. This page explains how you can request the deletion of your personal data held by us, in accordance with our Privacy Policy and applicable laws, including the Nigeria Data Protection Regulation (NDPR).
Your Right to Data Deletion
Under applicable data protection laws, you have the right to request the deletion of your personal data that we have collected, under certain conditions.
How to Request Data Deletion
If you wish to request the deletion of your personal data related to your use of 9ijakids.com website, applications, or the WhatsApp quiz service, please follow these steps:
Compose an Email: Send an email to our dedicated privacy contact address: privacy@9ijakids.com.
Subject Line: Please use a clear subject line, such as “Request for Data Deletion – [Include Your Name or Identifying Information]”.
Provide Necessary Information: In the body of the email, please provide sufficient information to help us identify your data. This may include:
The WhatsApp phone number you used to participate in the 9ijakids quiz.
Any email address or username associated with an account on the 9ijakids.com website or app (if applicable).
Your name (as used when interacting with our services, if provided).
A clear statement that you are requesting the deletion of your personal data.
Parent/Guardian Requests: If you are a parent or guardian requesting the deletion of data for a child user, please clearly state this and provide information that helps us verify your relationship to the child (e.g., the child’s WhatsApp number used for the quiz).
Verification Process
To protect your privacy and ensure that we do not delete data for the wrong person, we may need to verify your identity or your relationship to the data subject (if you are requesting on behalf of a child) before processing your request. This may involve asking for additional information to confirm your identity.
What Happens After Your Request
Once we receive your valid data deletion request and have verified your identity (if necessary):
We will confirm receipt of your request.
We will process your request in accordance with applicable legal requirements and within the timeframes stipulated by law.
We will delete or anonymize your personal data from our active systems and records.
Please note that some data may be retained for a limited period if required for legal obligations, dispute resolution, maintaining security, or other legitimate business purposes as outlined in our Privacy Policy.
Contact Information
If you have any questions about the data deletion process or your privacy rights, please contact us:
Lorem Excelleniam Services (Operating 9ijakids.com) Email: privacy@9ijakids.com
Telephone: +234 9033854783
Address: 41 Ladipo Labinjo Cres, Surulere, Lagos 101241, Lagos, Nigeria
